Frequently Asked Questions
Is delivery free?
Yes. Delivery is free on every order across Pakistan.
How long does delivery take?
3 to 4 working days after your order is confirmed.
Do you offer Cash on Delivery?
Yes. COD is available with a Rs. 300 advance to confirm your order. You pay the remaining amount when the parcel arrives.
Can I exchange my sneakers?
Yes, within 7 days of delivery if they are unworn and in the original box. See our Returns & Exchange page.
How do I choose my size?
Our Size Guide has EU, UK/PK and US sizes with foot lengths. If you are between sizes, we suggest going up one size.
What are the sneakers made of?
Our sneakers have synthetic uppers with rubber soles. Each product page lists the details for that style.
Are Orvan sneakers original branded products?
No. Orvan is an independent Pakistani footwear brand. Our designs are inspired by classic sneaker styles, and we are not affiliated with any other brand.
How do I contact you?
Message us on WhatsApp or use the Contact page.